Q. This is Mary Collins, a professor in the English Dept. I want to access the July 15 print issue of the Kirkus Review but when I try to sign up, I

This is Mary Collins, a professor in the English Dept. I want to access the July 15 print issue of the Kirkus Review but when I try to sign up, I have no password and when I try to reset it, it asks for a phone number that it infers it already has. When I hit that, I don't receive anything so I assume that CCSU does not have my cell on file. So how do I establish or PW so I can access the Review?

Answer

Professor Collins,

Sorry you have had such a problem. The password you would normally use to access online content is the same password you'd use to access Banner, etc. July 15th's Kirkus Reviews is online (not in print). I just viewed the entire issue (though it's presented in HTML not as PDFs).

Nonetheless, please telephone Kim Farrington, the head of Access Services at 8608323403 (alternately call Sarah White at 8608323408 or Jaime Ortiz at 8608323406). They will attempt to see what is amiss in your password field, and hopefully walk you though a reset.

Also, please call the Reference Desk at 8608322060. If you tell me which article(s) you need I'll find them, save them, and email them to you.

Thank you.

Nick Tomaiuolo

  • Last Updated Jun 25, 2018
  • Views 9
  • Answered By Nick Tomaiuolo

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